January 20, 2010

Conflict is a common part of life, a natural result of people having different points of view, values and beliefs. Left unaddressed workplace conflict can lead to increased absenteeism and reduced productivity. When well managed, conflict can enhance relationships, deepen one’s understanding of oneself and others and stimulate change and growth. This seminar will provide a framework for assessing the types of conflict people typically experience in the workplace and will propose strategies for their resolution.